Service

CTGV VALVE EXPERTS

Solving Flow Challenges with Speed,
Scale, and Precision

Experts in Large-Diameter Valves

Serving industries for 40+ years, Tiangong offers over 80 valve types. From waterworks to petrochemical plants, we recommend what fits best—every time.

Factory-Direct, Globally Compatible

From GB to ANSI, DIN to JIS, and even non-standard needs—we craft it in-house. Lower cost, higher consistency, faster to you.

24/7 Expert Support

Get answers, quotes, and guidance in minutes, not days. Our valve experts are ready 24/7—because urgent questions shouldn’t wait.best—every time.

Full Customization

We support full-spectrum customization: materials, sizes, sealing types, pressure and flow control, all precisely engineered for your application.


FROM SPECS TO SHIPMENT

How Cooperation Works

We make working with CTGV easy—clear communication, full traceability, and support throughout every stage.


End-to-End Valve Services

From Consultation to Continuous Care

Expert Consultation Our certified engineers offer tailored valve selection advice, reducing design risks and shortening project preparation time.
Product Demonstration Interactive 3D models clearly present valve structure and performance, helping clients make precise, informed decisions.
Contract Assurance We define technical terms and breach responsibilities clearly to minimize transaction uncertainties.
Technical Support Available 24/7, our multilingual engineers provide remote troubleshooting, debugging support, and operator training to ensure smooth operation.
Spare Parts Supply Smart inventory management ensures rapid delivery of critical parts, minimizing unplanned downtime.
Customer Feedback Survey Regular follow-ups help us gather feedback, enabling continuous improvements to our service process.


GOT QUESTIONS? WE'VE GOT YOU

FAQ

We’ve gathered the key questions our clients ask—so you can get clarity before you even reach out.

1What shipping methods are available?
We offer multiple shipping options including sea, air, and land freight. 99% of our orders are delivered on time. Standard lead time is 2 months.
2What are your payment terms?
We require a 30% deposit upfront and the remaining 70% balance before shipment. Letter of Credit (L/C) is also accepted.
3What certifications do your products have?
Our valves are certified under ISO 9001 (Quality Management), ISO 14001 (Environmental Management), OHSAS 18001 (Occupational Health and Safety), CE (EU), UL (USA), and China TS Safety Certification.
4Do you offer product customization?
Yes, we support full customization including: Material | Size & Specs | Sealing Method | Connection Type | Flow & Pressure Control | Operation Type | Surface Treatment
5What types of valves do you manufacture?
We produce over 80 types of valves including: Large-diameter butterfly valves, gate valves, globe valves, ball valves, check valves, power station valves, slab gate valves, hydraulic control valves, and eco-series valves, covering GB, ANSI, DIN, JIS, BS, and non-standard specifications.